Latur nagar parishad Email complaint Response very late

Latur nagar parishad opend new website in this year as will as whole complaints for them mentioned email id 
but that email id Response is very late but not any improve after send email so that email is for Only Show 


" complaint@laturnagarparishad.com "


i hope in future they will be give US quick response for Any " Laturkar" any Latur nagar parishad related work complaint ...